1. Partner Learning Center
  2. Frequently Asked Questions

Why do I need to use the Google Authenticator app?

Due to the sensitive nature of the data in the Dashboard, we have an additional step required to log in. Two-factor authentication is utilized across many websites including Key Data- similar to receiving a text message with a code to log into your bank, we utilize the free Google Authenticator app to serve as the second factor of authentication. This app downloaded to your cell phone, generates random 6-digit codes several times a minute that you will use to log into the dashboard after entering your password. Due to the ever-changing nature of these codes, your data is secure and private just for you.